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Mack Camera - An Excellent Experience

Started Mar 6, 2014 | Discussions thread
OP Crotonmark Contributing Member • Posts: 933
Re: Mack Camera - An Excellent Experience

Crotonmark wrote:

I was very skeptical to send my T4i away for repairs to Mack Camera

I was totally wrong.

Helen Oster of Adorama and Barry Warner of Mack Camera talked to me and convinced me to give Mack a chance.

They did an A+ job. My flash would not pop up - Err 5 all the time.

Mack fixed that, cleaned the sensor and the camera looks great.

I would recommend anyone who has a warranty to give them a try

Mark

FYI - The range of price quotes I received before I sent it to Mack were in the $175 - $200 range. My repair was $0.00

Hi! My name is Desiree and I am the Customer Experience Supervisorfor Mack Worldwide Warranty. I just want to thank you for taking the time to write about your positive experience.  We work hard to deliver quality service in a timely fashion.  Enjoy your camera!

Hi Desiree.
Thanks again
Mark

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