Tried to buy local, no sale.

Started Feb 23, 2014 | Discussions thread
Aberaeron Veteran Member • Posts: 6,798
Re: Tried to buy local, no sale.

guido1953 wrote:

IMO, I would do my own research on something that appears to be very important to you.

How can you possibly expect a sales associate to be up to speed on every key feature of every item in the store?

Perhaps you have unrealistic expectations....


That is their job. If they took it seriously they would clue themselves up on what they sell. There are two things at play here, the ability and motivation of the sales staff and the ability and motivation of management to employ capable people and to educate and motivate and to recognise and retain the best staff.

It might be that they can only afford to employ staff that are not the brightest stars, but management could still motivate them and train them properly if they tried.

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