Bizarre experience with the i1Display Pro

Started Feb 20, 2014 | Discussions thread
Russell Evans Forum Pro • Posts: 12,607
Re: Did you delete the INFCACHE.1 file?

soloryb wrote:

Russell,

Thank you for the info.

The problem is that the i1Display Pro software itself is not working properly. It won't allow either of my 2 monitors to be set up - even before the USB colorimeter is used.

soloryb

Russell Evans wrote:

C:\Windows\System32\DriverStore\INFCACHE.1

  1. Find and then right click on the file named INFCACHE.1.
  2. Select Properties.
  3. Click on the Security tab.
  4. Click on Edit to edit the permissions of the file.
  5. Click on Add to add User Groups.
  6. Type Administrators in the User Groups field and click on OK.
  7. Set Administrators to Full Control and click on OK.
  8. Move or delete the file INFCACHE.1.
  9. Reinstall a device to force Windows to rebuild the INFCACHE.1 file (DO NOT reinstall the same device that you were having issues detecting before. Please connect another USB device other than the one that had an issue detecting).

The software uses the USB device as a license lock. If the system doesn't see the 1Tdisplay correctly, the software doesn't work.

Thank you
Russell

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