Best Online Store to Purchase?

Started Oct 29, 2013 | Discussions thread
henryp Veteran Member • Posts: 6,486
Re: Best Online Store to Purchase?

TheNikonKnight wrote:

B&H's policy on lost shipments (at that time) was to initiate an investigation after 45 days had passed after shipment if the order had not been received. In both cases it took months to resolve and receive the products that I had paid for in advance.

It's a USPS rule, not ours, that a lost package claim cannot be initiated with USPS until 45 days have elapsed if the destination is outside the USA including all APO addresses. The length of time until resolution is also due to the USPS which is notorious for being slow to resolve these issues.

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Henry Posner
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