Play Memories Home won't install now

Started Dec 28, 2013 | Discussions thread
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Beckler8 Regular Member • Posts: 135
Play Memories Home won't install now

I don't see a software forum so this one seems appropriate? Anyway is anyone actually using the PMH software? It was working ok until the latest update. After that it wouldn't recognize any AVCHD videos, either on the camera or in folders. Sony support has been of no real help and they suggested a reinstall. After un-installing (which was problematic itself), I can no longer reinstall. I get this error:

Cannot continue the PlayMemories Home installation because 'PMB.msi' installation failed. Try installing PlayMemories Home again. 1004-2021-4034

Hoping someone has figured this out.  I'm using Win7-64bit.  I think I read something about it being related to 64bit?

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