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Advantages/Disadvantages to sending in camera along with lens for calibration?

Started Dec 21, 2013 | Discussions thread
WilbaW
WilbaW Forum Pro • Posts: 11,643
Re: Advantages/Disadvantages to sending in camera along with lens for calibration?
2

Have you contacted Canon yet? When I had problems they asked me to send the body and all three lenses I had at the time. One of the lenses wasn't under warranty but they were okay with that.

Be aware that there's a lot more to it than asking them to calibrate your lens. When the first-level technician tests it against the not-too-stringent standard, it'll probably pass and get sent back otherwise untouched. If you can prove there's a problem you need to ask for a supervisor and plead your case. Some of us in the 450D days had to do that four times before we got satisfaction.

 WilbaW's gear list:WilbaW's gear list
Canon EOS 60D Canon EOS 7D Mark II
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