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NX5 Firmware Update Failed Horribly

Started Nov 8, 2013 | Discussions thread
Coldamus Senior Member • Posts: 2,281
Re: NX5 Firmware Update Failed Horribly

andyn0701 wrote:

Ok so my camera is still not quite right. When I got the screen working again I was in an area of good light and everything looked fine. But since using the camera in lower light I notice I have a series of vertical lines all the way across the screen which are recorded onto photos or movies.

Could you upload an example to a dpreview gallery and post it here.  The exif data may help decide what to do next.

I don't believe this is a hardware issue with the lens or sensor. Looking at my firmware in the menu it is now showing version 01.21. Where on earth did I get that version from!? I know I downloaded several different files but now I can't even find that one again online.

Which country's Samsung support site have you been using?

I usually use Canada because the US site is hopeless and Australia's is usually out of date.  However in this case the Canadian site doesn't list the NX5 at all.   Neither does the US.  The NX5 is listed on both the UK and Australian sites but the only firmware available there is the latest version (1.22).

Please can you help further?

I believe that if I can get it back to 01.20 my camera will be back to normal. But, now when I go into the developer menu and choose FW UPDATE it just freezes up and I have to switch the camera off.

I also can't update the firmware in the normal, non-developer menu, as it is not selectable (and never was, even before I foolishly started mucking around with it).

Any suggestions on what model my camera now thinks it is, or how I can force it to rollback to firmware 01.20?

The fact that you can see the screen content at all means it is back to being an NX5.  If it had NX10 or NX11 firmware on it, you wouldn't see anything because both those cameras have amoled screens, not LCD.   The firmware version confirms it because neither NX10 or NX11 ever had a version 1.21.  If you can post a current pic from it, the exif will also confirm it.

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