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EX2F Smart Filter mode no longer works!

Started Nov 9, 2013 | Discussions thread
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MrTaikitso
MrTaikitso Contributing Member • Posts: 901
EX2F Smart Filter mode no longer works!

Help!

Loving my EX2F (just so good for that close up portrait!), but after about 2 weeks of ownership, the Smart Filter mode is now permanently greyed out, both on the FN quick menu (the icon cannot be selected) and on the main text based menu, where the Smart Filter, Face Detection and Smart FR Edit menu options are all greyed out.

I have tried everything except for a full camera reset. Am very technical, have read the manual, tried switching other options on and off, different shooting modes etc - no luck!

Any ideas?

Thanks in advance!

 MrTaikitso's gear list:MrTaikitso's gear list
Sony a7S III Sony FE 24-105mm F4
Samsung EX2F
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