My New 1DX Has Black Spots.

Started Sep 30, 2013 | Discussions thread
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XeroJay
XeroJay Senior Member • Posts: 1,100
Re: My New 1DX Has Black Spots.

Well this just makes me mad, that your canon service will take care of the issue and acknowledges that it is related to the recall. I pushed canon service Canada and the wouldn't budge on mine, which is ridiculously littered with black specks. This is what they told me:

Dear Jamieson,

The technician was able to clean the CMOS & do the countermeasure for the service notice that just came out. As per the technician, the dirt in the pentaprism is not related to the countermeasure. This may require pentaprism replacement if you want it cleaned. To do so, we would have to re-estimate for a standard repair charge of $299 + cost for the part of $506.22 (CY3-1664-000: PENTAPRISM ASS'Y) minus your 20% CPS discount on the part & on the labour. Note that this is cosmetic repair and has no impact on performance.

 XeroJay's gear list:XeroJay's gear list
Canon EOS-1D X Canon EOS 5D Mark III Canon EOS M Canon EF 50mm f/1.4 USM Canon EF 85mm f/1.2L II USM +7 more
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