Ricoh GR Dust Spot

Started Jun 25, 2013 | Discussions thread
Logan3-1639 Regular Member • Posts: 151
Re: It is one, not "all over.."

dunpeel217 wrote:

My Ricoh GR is currently being repaired due to a big dust spot. The service rep said they are replacing the whole sensor and the part is coming from Japan with a 2 week lead time. Then they have to actually install the new sensor which will take another week. Hopefully I will get my camera back within a months time.

I sympathize with you. One way to view this inconvenience is to be thankful/grateful that our cameras are still under warranty, and hopefully the problem will not recur. That said, I still think it's poor customer service to force the owner of a new camera to wait two or more *additional* weeks for a repair because the part(s) needed for the repair must be special ordered.

 Logan3-1639's gear list:Logan3-1639's gear list
Panasonic Lumix DMC-GM5 Panasonic G85 Panasonic Lumix G 20mm F1.7 ASPH Panasonic Lumix G 14mm F2.5 ASPH Olympus M.Zuiko Digital 45mm F1.8 +5 more
Post (hide subjects) Posted by
(unknown member)
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow