Should New Camera Be in Sealed Box?

Started Jun 21, 2013 | Discussions thread
Mark B. Forum Pro • Posts: 23,976
Re: Should New Camera Be in Sealed Box?

Susan Taylor wrote:

This question may sound unnecessary and I'm not sure if this is the right place to ask it, but I ordered a new camera and got it today. I was surprised to see the box wasn't sealed with any tape and then found that the menu was already set as well. Putting two and two together, I'm now wondering if I was sent a returned item as something "new." I haven't had a chance yet to try taking any photos as the battery is charging. But the more I think about it, the most frustrated I am. Why would I pay full price (at least for this vendor) and be satisfied with a possibly pre-used and pre-tested but returned camera? I'm seriously having the worst luck in trying to get another camera! If I only had a good camera store locally (like we used to have), I wouldn't have to resort to online ordering and taking this kind of chance!

I don't know about other brands, but Canon does not seal their boxes at the factory.  I'd be suspicious if I got a Canon product that was sealed!


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