Warning - Nikon REFUSES to replace equipment they cannot fix, even if under warranty.

Started Jun 12, 2013 | Discussions thread
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Stacey_K
Stacey_K Veteran Member • Posts: 8,021
Buy from a good store.
3

Juggernaut122 wrote:

Hi all,

Just wanted everyone to know (hopefully to help protect yourself), that Nikon is refusing to replace my defective equipment even though all of it is under warranty.

I have a Nikon D5100, 55-200 lens and 50 mm f/1.8 lens.

The camera always front focuses when using the optical view finder (but not live view).

I had some issues with a D5100 I bought from the local pro camera shop. Yes I paid more than the "best deal" online suppliers but when I showed them the problem they swapped it no questions asked. I had an issue with an older camera I got from them and they dealt with sending it back for repairs for me. It's called service and it's why I am willing to spend extra for items like this from a retailer that supplies it.

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Stacey

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