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How to recover a video file

Started May 17, 2013 | Discussions thread
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ProfessorJohn Junior Member • Posts: 34
How to recover a video file

I was shooting video of a friend's wedding when my NX-20 locked up, preventing me from stopping the shoot or turning off the camera. So I removed and re-inserted the battery, and things worked again. But I'm left with a 921 mb file that's useless because the camera didn't finish processing it. I was unable to view it in the camera, and Intelli-studio doesn't recognize it. But I was able to download the file to my computer. Is there any way to recover that file or finish processing it in my computer so that it will be usable?

By the way, I had a chat with Samsung support who suggested upgrading the firmware from version 1.11 to 1.13 in hopes it will prevent future lock-ups, but it remains to be seen if that will work.

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