R2000 - ink streaks on reverse of print. Help please.

Started Apr 27, 2013 | Questions thread
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The Smog New Member • Posts: 14
R2000 - ink streaks on reverse of print. Help please.

Got my R2000 just a couple of weeks ago - and was delighted until this morning.  But it is my own fault, darnit!  I was experimenting with a custom size paper (greeting card stock), got the settings wrong.  R2000 printed across the edge of the printer laying down some ink inside the body.  (Have now found the driver switch that checks paper size before printing, wish that had defaulted to 'on'!)

Now when I print, I am getting black lines on the reverse of the print.  While this is (maybe!) OK for a print that is going in a mount or frame, its a problem for greetings cards.  Searched web, found something about dirty rollers and have been feeding 100 gsm paper through using the feed button most of the afternoon.  Keeps looking as if sorted, but then I print a card, and more streaks.  Getting expensive on ink and card stock!

The card is A4 (fold to A5) 240 gsm glossy, in the printer upright in the autofeed tray, and the black line (faint, but enough to make the card unsaleable) is about 1" or so in from the left hand edge.

I'd be grateful for any ideas please!



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