Lens dust and legal threat.

Started Mar 31, 2013 | Discussions thread
OP miked58 Senior Member • Posts: 1,484
Re: mike... my thoughts

Marty4650 wrote:

My guess is that the buyer has buyer's remorse, and has changed his mind and wants his money back.

Odds are there is nothing wrong with this lens. It is virtually impossible to inject a lot of dust into a clean lens in three weeks time. He has just made up this excuse to intimidate you into a refund. And that's why he is making legal threats. If he takes legal action then both of you lose, and the two lawyers win. And he probably knows this.

From the picture you took it appears that the lens was in mint condition. I doubt very much that there is a dust problem with it.

That lens may have a list price of $2700, but Amazon is currently selling them brand new for $1549 in the USA, so he might feel like he paid too much for the lens.

Here's the problem for you. If this auction was on ebay, then he will probably get his money back. Ebay changed their rules a few years ago to give the advantage to the buyer. He will file a paypal claim, and then you get to reply. Ebay will not inspect the lens or do any testing. They will simply issue a refund to the buyer and charge your account for the money.

I suggest you offer the buyer a refund after he returns the lens in the same condition as he received it, with shipping at his expense. If the lens is in the same condition it was when you shipped it, then refund his money and sell it to someone else. But next time sell it through craigslist or some other method that permits face to face contact and inspections.

Had you sold your lens right here on the Dpreview For Sale Forum, you probably wouldn't have this problem. It is just unfortunate that ebay bends over backwards to accommodate the buyers.

Hi Marty

The lens was sold on a local auction site and I have already contacted them. They will not get involved. The price quoted was not US Dollars so they paid about $1000 US equivalent. It was less than any other copy on the auction site.

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Canon 650D, Canon 600D, Oly E-pm1, EFS 15-85mm IS, efs 10-22mm, 24-70L, 100-400L, 24-105L, EFS 18-135 STM, Tokina 50-135 f2.8, EFS 55-250mm IS, 580EX, Hensel and Elinchrom studio lights, Canon Ixus 80IS

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