UK? Richard Franiec rx100 grip

Started Mar 22, 2013 | Discussions thread
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Richard Franiec
Richard Franiec Senior Member • Posts: 2,527
Re: UK? Richard Franiec rx100 grip

lowe wrote:

My order was shipped 8 wks. ago (to U.S.) and is still not here. Pay Pal paid. Be sure to insure !!!
(order was not for RX100 grip)

I must confess that the best possible customer service is my biggest obsession.

In case of domestic mail the benchmark for late delivery is 14 days. Very rarely but non delivery does happen and usually is related to wrong address provided. In such instance the mail is returned back to me and contact with customer is initiated.

I don't have any open cases indicating that non delivery past 14 days was not resolved. Perhaps you could Email or PM me with specifics?



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