A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
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Bob Tullis
Bob Tullis Forum Pro • Posts: 31,946
Beware?

It could have been packaged better, but the OM-D is a sturdy camera. With the damge you've shown I don't think any reasonably packed camera would of survived. It would have taken a lot to cause that damage. I have had several cameras shipped in hardly more than a bubble envelope and delivered without a scratch overseas. Not really suggesting anything, but I don't think Oly's packaging as negligence.

It was a cautionary tale, and you can't blame him - look at it.   [g]

And it turned out well. . . not a lot of drama either before it was resolved.    I'd have told the tale after seeking resolution (well - look at it [g]).

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...Bob, NYC
http://www.bobtullis.com
"Well, sometimes the magic works. . . Sometimes, it doesn't." - Little Big Man
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