A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
billbourd Contributing Member • Posts: 574
Re: All is well that ends well.

kgwhite wrote:

I just received a call from Olympus concerning the camera body. They are sending me out a replacement body immediately. They asked me to ship the damaged body back to them along with the packaging prepaid through the UPS Store. That is the best possible outcome as far as I am concerned.

I really appreciate the way Olympus USA handled the situation. They could not have been more understanding or forthright in responding and providing a replacement camera.

I can breath easier now.

I certainly hope they send you a new one and not one that has been refurbished.

 billbourd's gear list:billbourd's gear list
Olympus OM-D E-M5 Olympus E-M5 II Panasonic Lumix G 20mm F1.7 ASPH Panasonic Lumix G Vario 100-300mm F4-5.6 OIS Olympus 12-40mm F2.8
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