A Cautionary tale for anyone Using Warranty Service from Olympus USA

Started Mar 19, 2013 | Discussions thread
OP kgwhite Veteran Member • Posts: 5,474
All is well that ends well.

I just received a call from Olympus concerning the camera body. They are sending me out a replacement body immediately. They asked me to ship the damaged body back to them along with the packaging prepaid through the UPS Store. That is the best possible outcome as far as I am concerned.

I really appreciate the way Olympus USA handled the situation. They could not have been more understanding or forthright in responding and providing a replacement camera.

I can breath easier now.

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