DPReview.com is closing April 10th - Find out more

Canon EOS 500D (EOS Kiss Digital X3 / EOS Rebel T1i) review

Started Sep 8, 2009 | User reviews thread
ForumParentFirstPreviousNext
Flat view
Oscar Welker New Member • Posts: 5
Canon EOS 500D (EOS Kiss Digital X3 / EOS Rebel T1i) review

Deception.The first time I have used the HDMY cable the output of the camera broke.
I had a terrible experience purchasing a D500 Cannon camera at the Etronics virtual store (Brazil).
Thirty days after I had bought the mentioned item, I tried to test transferring the image to my HDTV LCD display through a HDMI cable and nothing appeared on the screen.
I called Etronics for customer support and they recommended a partner company that could fix my camera. After having the camera diagnosed, the company informed me that the HDMI output had been damaged and that Etronic had no responsibility for this kind of defect.
Cannon said this camera was bought from Etronics that is not a recognized dealer from Cannon and for this fact Cannon can`t do anything.
Finally, there are only two conclusions that can be drawn from the above: The Cannon camera is too fragile (as seen in a few costumer reviews), or the HDMI output defect existed before the purchase.
The cost for fixing the Camera is USD700.00. Does anyone have any suggestions for helping me solving this matter?
Regards,

Problems:

The HDMY entry of the camera broke at the first time of use.Too much fragile

 Oscar Welker's gear list:Oscar Welker's gear list
Canon PowerShot G1 X Nikon AF-S Nikkor 14-24mm f/2.8G ED
Canon EOS 500D (EOS Rebel T1i / EOS Kiss X3)
15 megapixels • 3 screen • APS-C sensor
Announced: Mar 25, 2009
Oscar Welker's score
2.6
Average community score
4.3
ForumParentFirstPreviousNext
Flat view
Post (hide subjects) Posted by
ForumParentFirstPreviousNext
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow