D800 Left AF UK repair experience
OP
McKie
•
Forum Member
•
Posts: 92
Re: D800 Left AF UK repair experience
1
primeshooter wrote:
McKie wrote:
I realise this post might frustrate some people. If that's the case skip over it.
My D800 has been back to Nikon UK (Richmond) twice now for back focus issues with the far left viewfinder sensors. It's still not sorted. The problem is most pronounced with wide angle lenses wide open but still exhibits it at 70mm which is a nightmare for portraits when I'm wanting to get an eye tack sharp.
I've been in touch with Nikon again. This time they don't want me to send the body in but rather submit RAW images which I have done.
There is a consistent problem with the left sensors which is not exhibited by the centre or right sensors. Given this inconsistency, my experience with previous autofocus cameras, and the cost of the professional D800 body I do not accept that these focusing errors are within an acceptable level of tolerance.
How do I pursue this to an appropriate resolution - should they provide me with a replacement D800 body or arrange for a refund from the sales outlet? The body was purchased around 10 months ago. Any lawyers with experience of retail law able to give me a steer?
Has anyone got experience of Nikon arranging a refund or a replacement body?
Much to my wife's confusion and frustration I have managed to get a used D3 body which I have much more confidence in. I do use my photography as a source of income and I need to have confidence in the kit I'm using.
Thanks in advance for constructive comments.
Same sort of boat here with Nikon surrey. Just general poor AF etc. They have tried to fix it and failed, keep saying it's within spec etc but it's terrible and inconsistent. Have requested another body but they said to me the only way this is possible is through the original seller and they will not furnish me with a new copy. They are pursuing a claim with Amazon now via email, have just asked for my proof of purchase which I have sent them. I'll let you know.
Please do keep me posted. I too have requested new body or a refund. I can understand the need to go via the original retailer but if Nikon helps with that process then it's a positive thing. Mine came from Dixons but I haven't been in touch with them yet. I keep giving Nikon the opportunity to sort it but I just think I've got a 'bad egg.' There are a lot of positive posts about the d800 so clearly there are some good ones out there! I'll keep you posted.
|
Post
(hide subjects)
|
Posted by
|
When
|
|
|
|
|
Feb 27, 2013
|
|
|
|
|
Feb 27, 2013
|
|
|
|
|
Feb 28, 2013
|
|
|
|
|
Feb 28, 2013
|
|
|
|
|
Mar 1, 2013
|
|
|
|
|
Mar 1, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 2, 2013
|
|
|
|
|
Mar 7, 2013
|
|
|
|
|
Mar 7, 2013
|
1 |
|
|
|
Mar 8, 2013
|
|
|
|
|
Mar 8, 2013
|
2 |
|
|
|
Mar 8, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
3 |
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 10, 2013
|
|
|
|
|
Mar 20, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
1 |
|
|
|
Mar 9, 2013
|
1 |
|
|
|
Mar 9, 2013
|
2 |
|
|
|
Mar 7, 2013
|
|
|
|
|
Mar 7, 2013
|
1 |
|
|
|
Mar 7, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 7, 2013
|
|
|
|
|
Mar 9, 2013
|
|
|
|
|
Mar 9, 2013
|
|
Keyboard shortcuts:
FForum
PPrevious
NNext
WNext unread
UUpvote
SSubscribe
RReply
QQuote
BBookmark
MMy threads
Color scheme?
Blue /
Yellow
|
|
|
|
|
Apr 20, 2018
|
Apr 15, 2018
|
Mar 20, 2018
|
Mar 3, 2018
|
Canon's new EOS M50 mirrorless camera offers 4K video capture, expanded Dual Pixel AF coverage and improved connectivity. We've taken a closer look at these features and more in our in-depth review.
As digital imaging technology finds its way into more consumer devices, we here at DPReview do our best to keep you on the cutting edge. With that in mind, here's our first official review of a camera that can also shoot dog treats across the room.
Our review of the Sony a7 III is well underway and, as part of this, we're publishing our studio test scene. We'll be building out the review in the coming weeks as we test and shoot the camera in a series of situations.
Photographers shopping around for Lightroom alternatives have likely encountered Alien Skin's Exposure X3. Here's an overview of its organization and editing controls, and how they differ from the competition.
The Fujifilm X-H1 is a top-of-the-range 24MP mirrorless camera with in-body stabilization and the company's most advanced array of video capabilities. We've tested the X-T2's big brother extensively to see how it performs.
What's the best camera for a parent? The best cameras for shooting kids and family must have fast autofocus, good low-light image quality and great video. In this buying guide we've rounded-up several great cameras for parents, and recommended the best.
What's the best camera for shooting landscapes? High resolution, weather-sealed bodies and wide dynamic range are all important. In this buying guide we've rounded-up several great cameras for shooting landscapes, and recommended the best.
If you're a serious enthusiast or working pro, the very best digital cameras on the market will cost you at least $2000. That's a lot of money, but generally speaking these cameras offer the highest resolution, the best build quality and the most advanced video specs out there, as well as fast burst rates and top-notch autofocus.
Video features have become an important factor to many photographers when choosing a new camera. Read on to find out which cameras we think are best for the videophile.
What's the best camera for shooting sports and action? Fast continuous shooting, reliable autofocus and great battery life are just three of the most important factors. In this buying guide we've rounded-up several great cameras for shooting sports and action, and recommended the best.
