nikon D7100 - how will Canon respond?

Started Feb 21, 2013 | Discussions thread
roustabout66 Contributing Member • Posts: 703
Re: nikon D7100 - how will Canon respond?

I hope Canon responds by maintaining their high level of quality control and customer service. Nikon announced they will NOT sell parts to independent repair shops so you have no choice but send it to Nikon and accept their pricing and timetable for repair. Roger at Lensrentals said that last year Nikon repairs took 3 times as long to get back and cost twice as much as Canon repairs. As attractive as Nikon's latest cameras look (except for the QC issues) I will not buy from a company that locks me into their own repair centers and puts me at their mercy for charges and repairs with no option to go elsewhere.

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