As a huge Panasonic fan, I am quite disheartened by this interview:

Started Feb 12, 2013 | Discussions thread
Vandyu Veteran Member • Posts: 8,897
Re: As a huge Panasonic fan, I am quite disheartened by this interview:
1

While we're wondering why Panasonic doesn't understand the value of customer service and giving the customer a reason to buy again, I must comment on the utter stupidity of Panasonic for steadfastly refusing to put a rubber eye cup or cushion on the viewfinder mount. I will admit that one reason that I felt no interest in upgrading from the FZ150 to the FZ200 was that it took me months to find a reasonable (not fully satisfying) solution that did not include velcro or felt adhesive pads stuck on the camera body to protect my glasses. I knew the camcorder eyecup that cost me around $17 and an overseas order from Greece would not stretch to fit the larger viewfinder mount on the FZ200. Yep, I'm still ticked off at Panasonic. I deplore stupidity.

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