One Lens Works and One Does Not

SheriLynn512 wrote:

I am having a problem with my Canon EOS Rebel 1100D. I was attempting to take pictures in a large room with low light - I had it set on MANUAL and noticed that the pictures were coming out extremely dark, even with the flash. I changed it to AUTOFOCUS and it would not take the picture. It seems to be stuck in a continuous state of trying to focus. I took the lens off and a rather small black piece, with gold prongs fell out of the camera. However, when I changed lenses to my zoom, the pictures came out perfect.

I don't know if it's a problem with the lens or the camera. I'm trying to figure out if it makes more sense to buy a new lens for everyday use or if my camera needs repairing. I hope I've explained the problem - it has me stumped. Especially because I can't see anywhere that looks like this piece came out of.

Hi.

It sounds like the AF/aperture electrical contacts have fallen off either your camera body or one of your lenses. Have a close look at the rear of your two lenses and see if they look like this.

If you can't see the gold contacts on one of them then there is your problem. Stop using the lens and have it serviced by the manufacturer.

if both lenses have the contacts then check the camera body which should look something like this:-

If it is the camera body stop using it immediately and have it serviced by Canon ASAP as there could well be two screws floating around inside the body with the potential to do more damage.

I have to say from your description I suspect it is the plate from the camera body (as shown in the second photograph) rather than one from one of the lenses.

Hope this helps.

Ian