Fujifilm warranty is absolutely horrible!

Started Jan 24, 2013 | Discussions thread
OP fiftymm New Member • Posts: 23
Re: Fujifilm warranty is absolutely horrible!
I can see how a cracked VF "may" be related to that EVF/OVF switch. Maybe the switch itself is functional internally, but the hardwired electrical connection may have been impacted by the crack? It's possible I suppose. This is just speculation. If that crack has ZERO to do with the issue, then I can't see why they wouldn't repair it. Otherwise, you have to have a pristine/mint camera to have service and I just don't see that happening or Fuji requiring that at all.
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FujiFilm FinePix Moderator (PM with Q's vs. a public post please)

Take a look at the photos I just posted. The VF is not "cracked" - it would appear that something applied enough pressure that the glass cover of the viewfinder is out of place, and the very edge of the glass cover has a bit of damage. This shouldn't have affected the internal components. Given that the VF cover was pushed out of place rather than cracked, I suspect that this is due to pressure from something in the luggage rather than impact. Do you think this damage (which I didn't even notice before) should remove the warranty from this camera?

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