Canon lost my 5D3

Started Jan 19, 2013 | Discussions thread
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M Stewart Contributing Member • Posts: 521
Re: Canon lost my 5D3

tocar wrote:

I'm sorry about your dilemma. I've sent a lens to them before and got an email stating that they've received it. When I send items for repair I use signature confirmation in which the company can't deny they never received it.

Yes, in the UK our Postal Service offers extra cost "Recorded Delivery" and "Special Delivery" for such an event, and to a degree it's traceable via the Royal Mail website.  It seems to work well when the recipient is a private person, but much less so when the packet / letter is sent to a corporate body, and the tracking simply fails - without explanation.

When necessary, I take my items in personally to Canon UK, and have no problem getting a receipt.

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M. Stewart
Milton Keynes, UK

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