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Inner fungal bloom issue, 6 month old Canon ef 70-300 L

Started Jan 18, 2013 | Discussions thread
photonius Veteran Member • Posts: 6,895
Re: Inner fungal bloom issue, 6 month old Canon ef 70-300 L

sanderspics wrote:

RedFox88 wrote:

From reports I've read on here there's a good chance that if sent to Canon for warranty service, it would be declined since it is not a defect in the lens it self. Where the moisture got inside the lens is anyone's guess. Could have been when you had it or when Canon had it but they probably have a very controlled assembly area for lenses.

Yes I feel that would also be the result if I shipped it underwarranty, we all know that companies don't want to do after sales work if they can avoid it.

The reason I suspect this could be a factory fault is the one mark (the worse one) on the very edge of the front element looks like its the start of this problem, letting moisture in and then spreading to the front of the inner 2nd element, though I don't fancy arguing my case with Canon as they refuse to do the work.

Why on earth do Canon not have a worldwide warranty though, it seems very unfair that the only place the warranty stands up is in the original country of purchase. I think its very poor for an international top end camera manufacturer.

Anyway, doesn't hurt to check about warranty anyway. From another forum quotes:

" Most of my Canon lenses are bought in Bangkok. They give you two years warranty from Canon Thailand. And one year Canon International Warranty. 
One page on my International warranty card me the rules. The lens is serviced free of charge for the original purchaser at all the worlds Canon Inc. And also at the Canon WWW systems distributors members that are listed as Canon members in Canons Service Facility Card. And at all Canon's overseas corporations. "

and

"I have 11 Canon L lenses with International Warranty Cards. I have serviced or repaired those in 3 different countries and 2 continents. When they where bought in another country. Only a few months ago I repaired my 24-70L with a stuck aperture in Bangkok's Canon Serive Center (free of charge). It was bought in Europe."

So, did you get that warranty card in BKK?

In contrast Canon Australia seems to not honor this.

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