D600 kit from B&H. Did they send a returned camera?

Started Jan 12, 2013 | Questions thread
NikonManSoCal Regular Member • Posts: 205
Re: D600 kit from B&H. Did they send a returned camera? Update

Photozgalor wrote:

Called B&H this am and described the condition of my kit and asked if it was a returned item. The rep checked and said "he could not confirm that the item was brand new". It may have been a returned one. He apologized and offered to exchange and assured me that I would get a brand new one in exchange. I am a bit apprehensive. Not sure if I should continue to do business with them, I have bought lenses and other photo equip in the past from them and never had any issues. This is the first time this kind of thing has happened to me.

I now suspect that they will re-sell you prior non-defective returns as a matter of course UNLESS you actually speak to someone of the phone and specifically ask for new, un-returned stock - or are simply lucky enough for the warehouse picker to grad NIB stock. By extension this would imply that they must have some way to determine one from the other else how would they instruct the warehouse pickers to 'not send a return'.

At this point I guess you have nothing to lose - exchange it and keep exchanging it until you are satisfied.

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