The one thing, by Thom Hogan

Started Dec 26, 2012 | Discussions thread
cuol Regular Member • Posts: 109
Re: The one thing, by Thom Hogan
3

This is happening in the company I work for as well. We call them "business rules". We just implemented a set of "business rules" which benefit the profitability of the company at the expense of customer service. Our competitors started it a few years ago, and we are now getting in line with the market. So, don't expect Nikon's competitors to sit idle for long. In my opinion customer service is going away, and we only have ourselves to blame. Cheap, cheap, cheap, eventually you get what you pay for.

 cuol's gear list:cuol's gear list
Sony Alpha 7R II Sony FE 55mm F1.8 Sony FE 35mm F1.4 Zeiss Batis 85mm F1.8
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