Just a little credit
I ordered the little Rokinon 7.5mm fisheye lens from Amazon and when I got it, the lens cap was broken and parts of it were rattling around in the box.
Rather than send the whole thing back to Amazon, I emailed Rokinon support and explained the situation. Their rep. was extremely nice and very responsive (the entire exchange took less than one business day) and I just got a replacement cap in the mail less than 1 week after getting the lens.
Very small deal in the scheme of things, but it's the little things like this that make me a happy and loyal customer. Just thought I'd share to give these guys credit where it is due.
Oh, and the lens is really fantastic and fun, too!