Mack Warranty and PC Nation (How they will treat you in a pinch.)

Started Nov 27, 2012 | Discussions thread
em_dee_aitch Veteran Member • Posts: 3,675
Re: Mack Warranty and PC Nation (How they will treat you in a pinch.)

If you are a professional "on assignment" with "116 pages of editorial" to shoot (whatever that means - I have never quantified any job in pages; that is usually the client's choice), then you should be making enough money to own enough equipment to not be worried about Mack or any other extended warranty/insurance scheme. You should just suck it up and buy another D800/E so you have a spare. Better yet, add on a D600 as a third body.

I have had one Mack extended warranty repair in the past, and they did what they said they were going to do in a reasonable amount of time. They were not especially fast, but then again they are not supposed to be. They are cheap, not fast. Did you purchase a fast-service Mack contract of some type that I am unaware?

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David Hill
San Francisco & San Jose, CA | Austin, TX
Wedding Photographer and Apparent Gearhead

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