Sony Service!

Started Nov 13, 2012 | Discussions thread
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DtEW Senior Member • Posts: 2,172
Re: Sony Service!

Sony Service (Laredo, TX) came through for me as well.  My SEL50F18 developed a noise lately.. and even though it still functioned acceptably for photography, I figured the noise would become an issue for video.  A few minutes of online chat with a representative got a case started.  The turnaround was very quick even over the Thanksgiving weekend, and I just got the lens back today.  I suspect this was a complete replacement lens, with just a serial number sticker transplant.

Makes my current purchase of the SEL1018 that much easier to justify, and probably ensured my near-future purchase of the SEL35F18.

 DtEW's gear list:DtEW's gear list
Canon EOS 6D Sony a6000 Samyang 14mm F2.8 IF ED MC Aspherical Samyang 24mm f/1.4 ED AS UMC Sony E 50mm F1.8 OSS +17 more
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