Sony Service!

Started Nov 13, 2012 | Discussions thread
DtEW Senior Member • Posts: 2,432
Re: Sony Service!

Sony Service (Laredo, TX) came through for me as well.  My SEL50F18 developed a noise lately.. and even though it still functioned acceptably for photography, I figured the noise would become an issue for video.  A few minutes of online chat with a representative got a case started.  The turnaround was very quick even over the Thanksgiving weekend, and I just got the lens back today.  I suspect this was a complete replacement lens, with just a serial number sticker transplant.

Makes my current purchase of the SEL1018 that much easier to justify, and probably ensured my near-future purchase of the SEL35F18.

 DtEW's gear list:DtEW's gear list
Canon EOS 6D Canon EOS 5DS Canon EF 28-135mm F3.5-5.6 IS USM Samyang 24mm f/1.4 ED AS UMC Canon EF 24-70mm f/2.8L II USM +13 more
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