Shoulder strap ruins D-800

Started Nov 19, 2012 | Discussions thread
sshoihet Senior Member • Posts: 2,629
Re: tripod sockets aren't for carrying the weight of cameras/lenses

primeshooter wrote:

Dalmellington wrote:

8TAV wrote:

The bottom of the camera is bent down at the tripod socket. Why do you say that the shoulder strap didn't cause the damage?

Apologies,you didn't mention that the strap was attached to the tripod socket rather than the lugs.

Another reason to not use these daft straps attached to the tripod socket. You where not using the camera "as intended" so maybe it is actually your own fault in this case...The tripod socket is for putting the camera on a tripod. No where in the Nikon manual does it say you should suspend the weight of a camera and lens from it. Sorry to state the obvious, take it as a very expensive lesson learned, and that sucks. Black rapid stuff I don't get in general...partly for this reason.

the manufacturer does not need to tell you that you can do something, they need to tell you when you can't do something.  Having worked for several manufacturers, in design and product support, I've seen several cases where we had to pay for repairs due to damage from unintended use where it was not made clear that something shouldn't be done.
In any case, the manufacturer is not claiming the damage came from misuse of the tripod socket, they are saying the damage was caused by abuse (impact). I would continue to pursue this matter with Nikon.

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