Shoulder strap ruins D-800

Started Nov 19, 2012 | Discussions thread
Kaj E Veteran Member • Posts: 9,442
Re: Shoulder strap ruins D-800

8TAV wrote:

After taking my beautiful D 800 to four or five events suspended by a shoulder strap I noted that the bottom of the camera at the tripod thread had bent the base plate of the camera down. Never had a large lens on the camera only small primes.Sent it to Melville and they claimed it was "impact" damage and billed me$280.00. A month went by and finally after I called several times they reported that it could not be fixed.

Now what do I do?

8TAV

Unless you have insurance for the camera it seems you need to pay for new D800. Ask them to credit the $280 in exchange for you buying a new D800 from them.

If buying new cameras and lenses in cases like this is too much money for you, then consider getting insurance on your gear.

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Kind regards
Kaj
http://www.pbase.com/kaj_e
WSSA member #13
It's about time we started to take photography seriously and treat it as a hobby.- Elliott Erwitt

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