Nikon parts: This will affect YOU. Please sign.

Started Oct 5, 2012 | Discussions thread
egk4260 Contributing Member • Posts: 510
Re: Nikon parts: This will affect YOU. Please sign.
1

Signed on with some misgivings. I do agree that simple parts should be available without sending out a camera or lens for service with related expense and down time, etc.

Current cameras are complicated electronic instruments. I have thankfully never required Nikon service (D4, D700, D300s, multiple lenses). I have in the past however, encountered repair service done on automobiles and lawn equipment by "experienced" as opposed to factory authorized technicians and have dealt with inadequate/inappropriate repairs which eventually required attention by authorized technicians for what turned out to be simple fixes by one who was familiar with a specific product line. I assume Nikon has likewise experienced bad unauthorized repair service for which they eventually became involved. In may of these situations I imagine the consumer may direct blame toward the "Nikon" rather than toward the poor repair service by one not fully qualified to deal with a specific product. Nikon may in part be protecting their reputation with a policy such as this.

This is assuming Nikon service meets the needs in regards to quality, cost, communication, perceived fairness, and speed of service!!

I do fear that third party parts will either be rare or of dubious quality. There exist so many models with multiple parts exclusive only to that specific model. There are, for example, many more Toyota Camrys requiring a certain size oil filter, which it likely shares with several other vehicle models, than there are D4's needing a weather sealed button cover for a subselector switch specific only to that camera.

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