DA* SDM failures fixed on 2012 lenses and later

Started Sep 27, 2012 | Discussions thread
Ursinho73 Regular Member • Posts: 430
Re: Who to trust

Russell Evans wrote:

awaldram wrote:

Yep just a little research and Jens H. Petersen works for the above third party repairers in Hamburg so has no more knowledge than the 2010 Engineer.

I don't know what Jens H. Petersen knows or doesn't know...>

Frankly, as I don't own any SDM lens I'm not overly interested in this matter. Anyway, I might try to shed some light on the person in question.

A couple of years ago the Pentax Europe Headquarter was located in Hamburg, Germany. At that time Pentax still had their own in-house repair facilities - and that Mr. Petersen was the person in charge of it.

When Pentax moved its European HQ from Hamburg to Paris and outsourced its repair facility to a third party company called Maerz Mr. Petersen went their too, afaik.

I once met him on a repair issue when Pentax still was in Hamburg and my impression was that he is a VERY knowledgeable and VERY honest and customer friendly person. Now, that he presumly is not on Pentax' payroll anymore, he might be even more open about amount and cause of SDM failures in the past and if he told somebody that the issue is solved I'd be very cautious to claim otherwise.


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