New X10...Hair Under the Lens!
That is the MAIN reason I use Amazon as SOLD & SHIPPED BY AMAZON. Excellent service plus I get FREE 2nd day shipping as a Prime member. I had to exchange my XS1 recently. They shipped a new one to me via 2nd day air ASAP and I have 30 days to return the old one postage paid by Amazon. GREAT service
Sorry to hear about the hair and 3rd party seller. It's never worth saving $10-15 to bypass an AUTHORIZED Fuji retailer as well. Amazon is, some of their 3rd parties are not. This can have an impact on warranty as well. Stick with only Amazon (shipped & sold by Amazon), bhphotovideo.com or adorama.com and you will be fine.
http://www.kwaphoto.com (blog, non-commercial)