S100 Repair Experience

Started Jul 19, 2012 | Discussions thread
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skisagooner Forum Member • Posts: 90
Story of my S100

So I'm an S100 user residing in Malaysia (hot and humid place). I bought my camera in the 4th of March, 2012. Was a happy consumer. My camera's serial number was within the 'could be affected' range.


On the 24th of July, 2012, I was in a football stadium watching a game when I first saw the lens error message. A press of the power button solved it, and the camera functioned back to normal. I ignored the event.

The next time I saw the message was on the 28th of August, 2012. I was in a park at night, and the lens error was in full force. This time the lens really could not retract, and when I hit the power button...

1) Rapid clicking sounds
2) Start up screen appears + 6 beep sounds.
3) Lens error message:

Lens Error
Will shut down automatically
Restart camera

I am sending it to Canon's "Corporate Head Office, Showroom & Service Centre" first thing in the morning tomorrow. Good thing it's not terribly far away from where I live.

Will keep it posted on this thread.

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Canon PowerShot S100
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