RX100 DEAD!!! Lens stuck, will not reset.

Started Aug 13, 2012 | Discussions thread
villebon Senior Member • Posts: 2,193
Re: RX100 DEAD!!! Lens stuck, will not reset.

Ryanide wrote:

Yes, I emailed B&H and told them when I would be back and they extended the deadline for the RMA for me.

I bought my two RX100 from them, their reliable customer service is a great plus.

I found one camera shop in Florence, IT that had the RX100, but it was 649 euros and I was not about to pay an extra 30% just to have it for the last few days of my trip.

Very disappointing to have a new camera die, especially on the first day of an extended vacation. I had take about 850 photos with it, so it was not exactly unused. The only thing I can think of is that maybe I just turned it on/off too many times. IT was never dropped or bumped or anything like that.

I sure hope it wasn't because you turned the camera on or off so many time, because, the'll be a lot of people experiencing the very same problem!

All I can say is thank goodness I didn't leave my DSLR at home!!!

Having a backup plan is always a good idea.

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