Canon shows you what good warranty policy is

Started Jul 2, 2012 | Discussions thread
Shop cameras & lenses ▾
baobob
baobob Veteran Member • Posts: 7,314
Re: Did you fall on your head?

In France, Fuji as acknowledged the SAB syndrome as a failure that will be repaired ANY TIME provided than you can show either a guarrantee or a proof of purchase any dealer
They refuse cameras without documents (warranty, purchase proof)
This has been published many times

They also replace the sensor of X10 free of charge if you provide files from your camera with orbs

About SAB : my dealer sold 250 X100 out of which 3 were presenting the SAB syndrome, up to now which is 1% of their sale, they were repared without any problem

So for the moment Fuji is doing rather well in terms of after sale service, eventhough it took time to get a clear information

 baobob's gear list:baobob's gear list
Sony RX100 Olympus Tough TG-4 Fujifilm X-T1 Nikon D7200 Fujifilm X-T10 +12 more
Keyboard shortcuts:
FForum PPrevious NNext WNext unread UUpvote SSubscribe RReply QQuote BBookmark MMy threads
Color scheme? Blue / Yellow