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Samsung Service UK?

Started Jun 20, 2012 | Discussions thread
(unknown member) Veteran Member • Posts: 6,192
Re: Samsung Service UK?

Sorry to hear about your problems.

PC World are flogging the NX100 for £169 so if you buy it and sell the 20-50 it may be cheaper and less hassle than getting the camera repaired. I had NX100 warranty repairs done and there was a bit of to and froing. It finally go it sorted when I sent it with a lens so they could check that it did work, the box they sent would only fit the body. I dropped an Olympus SZ30MR and Olympus quoted £143 for a refurb so I hope Samsung is cheaper if you want to repair it.

Auster Pilot wrote:

Hi,

I made a mistake and put the wrong flash on my NX100 (a legacy Cobra Zoom Auto-Thyristor). It fried the flash circuitry - but not anything else thankfully. I'm thinking of sending it to Samsung for repair.

Has anyone any experience of similar repairs on an NX100? If so:

How much did it cost?
How long did they need it for?
Were there any issues after the repair?

My own fault, but I don't understand it as I had checked the Trigger Voltage* before using the flash on my GX-10 and it was only 3.5V so I'm surprised it caused any damage. I didn't intend using it on the NX100 until I was a bit more certain about it. Oops!

I may not bother as I don't use it with the Samsung flash much but if I want to sell it again it would be good for it to be functioning correctly.

Edit * I checked the voltage with a voltmeter myself (it might ofcourse be my skills with the voltmeter that are at fault)
--
Neil....
The Sky is a Beautiful Place

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