Topaz PhotoFXLab

Started Jun 8, 2012 | Discussions thread
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Toermalijn
Toermalijn Forum Pro • Posts: 13,671
Re: Way to go Topaz.......

The problems is that there are thousands of combinations of software and hardware, you cannot possibly test all configurations, so yes, some bugs might slip through.

In that case, it's nice the company recognizes the problem and try to fix it, instead of letting you pay to fix the problem, like some other companies do.

Openess to the customers is the ebst way, so they know what's going on and why some stuff doesn't work.

fuego6 wrote:

Meh - that's why companies have this little thing called a "closed Beta" before hyping and then just releasing software... did no one other than the few company employees actually test this thing before release?

Nice that they pulled the plug and are working on a fix.. but .. really?

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