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Nikon wont pay shipping to fix Left-AF issue

Started Jun 8, 2012 | Discussions thread
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Horshack Veteran Member • Posts: 5,803
Nikon wont pay shipping to fix Left-AF issue

My first D800 had perfect AF, sold that because I was expecting my D800E soon. That fell through and now I just received another D800 that has the Left AF issue. I contacted Nikon and requested a prepaid shipping label to send the camera in, considering it's 5 days old and the issue appears endemic to a certain percentage of bodies. I asked for escalation to reconsider their policy and was told I should be receiving a call within 2-3 days.

Has anyone had any luck convincing Nikon to cover the shipping cost to send their D800 in? With insurance my shipping cost would be around $50.

Nikon D800 Nikon D800E
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