KEH Purchases from Canada - Beware

Started May 25, 2012 | Discussions thread
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The Big One Veteran Member • Posts: 4,561
KEH Purchases from Canada - Beware

I just bought a Sigma TC for my 100-300/4 lens a few days ago, from KEH. The shipping charges were pretty steep ($52 for a $145 lens), but that was the best price I could find, so I went with them.

Unfortunately on arrival UPS charged me an extra $25 ($7 of this was taxes, which is understandable, but the rest was brokerage and duty charges, which I would have expected to be covered by the already high shipping fees from KEH). So I ended up paying $70 shipping for a $140 item...

Yeah, this is my fault for not confirming what was covered and what wasn't, but I figured I would warn other Canadians about purchasing from KEH: the service may be good, but be prepared to spend a lot on shipping costs. Back to local cash deals for me, I guess...

(And yes, before posting this I did contact KEH to make sure that this was normal and not a mistake on UPS's part... KEH did indicate that COD charges are normal, and that the $52 shipping is for freight charges, packaging, and handling.)

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