PC can't recognize external hard drive

Started May 9, 2012 | Discussions thread
Jimmy C Contributing Member • Posts: 590
Re: PC can't recognize external hard drive

Raymondddd wrote:

i've read the entire manual( english parts anyways) searched the official website for help but still nothing on why the drive wont mount on to my computer

Did you read the quick start pdf that Joey_B provided? If you have a Mac it will mount, but on a PC you have to reformat. From the quick start pdf:

PC Users: Your computer will not recognize the drive
until it is reformatted. See instructions below.

Formatting the Drive for Windows
CAUTION! Reformatting the drive will erase all existing data!
1. Open Windows Disk Management (right click on
My Computer, select Manage, and click on Disk
2. If the Disk Wizard opens, click Next. Select the disk,
click Next, then Finish.
If the Wizard does not open, locate the drive in the
lower list. Look for a disk that does not show a drive
letter or file system. Right click on the drive name and
select Initialize Disk (Windows XP) or Write Signature
(Windows 2000), then OK.
3. The drive will now appear as Unallocated and the
bar will be black. Right click on the black bar and
select New Partition (Windows XP) or Create Partition
(Windows 2000).
4. When the Partition Wizard opens, click Next at each
screen to select the default options and format the
drive NTFS.
NOTE: If you want to use the drive with other operating
systems, use the Iomega FAT32 Formatter located on the
CD to change the format to FAT32. If you need detailed
instructions, check the support area on http://www.iomega.com .

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