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Canon Powershot SX40 HS washing out shots

Started Feb 3, 2012 | Discussions thread
(unknown member) Forum Pro • Posts: 14,097
Re: Canon Powershot SX40 HS washing out shots

TAM63 wrote:

Looking at exif data, I often see something like this:

Shutter 1/2004 sec.
Lens aperture F/5.8
Focal length 150mm
F-number F/5.8
Exposure Time 1/2000 sec
ISO Speed ISO-1600
Metering Mode Pattern
Exposure Comp +0.3 step

She says she's shooting it on auto, not sports mode or anything.

As others have pointed out, she should reset the camera. If that doesn't work, try a hard reset.

Without seeing the images, it seems very strange that the camera would select ISO 1600 and + EC in bright light. Are you sure she is shooting in Auto Mode and not P mode? I always suggest using P Mode so you can adjust a few things such as focus point (I think using single area focus is much more accurate than multi-area, the default for Full Auto Mode), EC, white balance.

If resetting the camera doesn't change things, I'd call Canon Tech support.

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