Another Olympus America Service Success Story...

Started Nov 4, 2011 | Discussions thread
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daddyo Forum Pro • Posts: 12,088
Another Olympus America Service Success Story...

Fortunately, I've only had to send in two of the ten Olympus cameras I've owned over the years for repair. Both of those service experiences have been very good.

A while back I noticed that the LCD Panel had gotten a bit loose where it hinges to the camera body -- as though an O-ring or seal had failed. I've been so busy shooting in recent times (I'm happy to say) that I held off on sending it in for a couple months. Meanwhile I purchased a second E-5 so that I would still have a primary and back up (E-3) camera once I sent the original E-5 in.

My warranty will be up at the end of this month, so I finally shipped my first E-5 off to Olympus Service in New York. Of course, immediately after I shipped it, all the scandal broke out regarding Olympus along with all the dire predictions -- which didn't exactly give me confidence regarding my repair.

I'm very happy to report that Olympus Service got my camera, repaired it within ten days of receipt and shipped it back to me. I received it this evening and have checked it out -- all is as good as new, and it received a good cleaning as well.

Total turn around time, including shipping was 16 days. My thanks to Olympus America Service for a job well done!

God Bless,

 daddyo's gear list:daddyo's gear list
Olympus 12-40mm F2.8
Olympus E-5
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