my 5n click-fix horror story

Started Oct 4, 2011 | Discussions thread
Papasha Senior Member • Posts: 2,158
Re: my 5n click-fix horror story

I don’t like this story one bit, especially in light that my NEX-5N is sitting in TX service facility as we speak. Where was it?

LouReed wrote:

ok,

certain people on the forum were afraid of this
and while this wont happen to everyone
it happened to me

sony returned my 5n "clicker" with several thick smudges on the sensor
DESPITE my use of a body cap

i called customer service to complain
and i was told they are not responsible for "cleaning"

over and over i escalated the complaint and was hung up on 2 times
bottomline, sony gunked up my sensor and wont take responsibility for it

so i returned my 5n to sony.com
(within 30-day return policy under "i just didnt like the product")

and i drove to best buy and bought another 5n

now i wont worry about the clicking that wasnt a problem for me in the first place

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