Adobe Cross Platform Switch Nightmare

Started Sep 20, 2011 | Discussions thread
johnt49 Forum Member • Posts: 74
Re: Adobe Cross Platform Switch Nightmare

Reading through all the subsequent posts, I'm glad to see you finally got it! When CS5 first came out, I did a cross-platform upgrade from CS2 Windows. It was only a minor glitch in my case. I placed the order - you have to talk to someone, you can't do this online - and thought all was well, until I received an email that the order had been cancelled. When I called Adobe, no one was able to explain what had occurred, but I placed the order again using the same credit card, and a week later received my shiny-new CS5 disk. As others have said, the sales/support staff don't ooze confidence, but I am really enjoying CS5!

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