DPP won't open G9 raw files

Started Nov 3, 2009 | Discussions thread
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acidic Contributing Member • Posts: 720
DPP won't open G9 raw files

DPP doesn't display any of my G9 CR2 files. The files are there, but the thumbnail is nothing more than a gray box with an X through it. The right-click pop-up menu is mostly greyed out, with no option to open or edit the file (the Info option works, with EXIF metadata intact). Double-clicking the thumbnail does nothing.

DPP displays CR2 files from all of my other Canon cameras just fine (G11, 5D, 5D2, 20D, 300D). Unfortunately, not so with my G9 (these files show up in Lightroom just fine).

Can anybody explain why DPP doesn't like my G9 raw files? I'm using DPP version 3.7.0.1.

Thanks in advance.

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